Better Healthcare With Virtual Reality


Imagine you are a doctor. Your commitment makes you the obvious choice as user representative for the project organization responsible for the development of a new hospital. The objective is to ensure that the visions of the architects live up to the staff’s functional requirements, and provide a healing environment that supports rapid patient recovery. But when decisions are made based on technical drawings that healthcare professionals or representatives of patient groups aren't trained to decode there are many potential pitfalls – with huge economic consequences. 

Our VR Solutions facilitate communication between AEC professionals and healthcare professionals, patient group representatives, politicians and project owners. By using Epiito for user involvement, quality assurance, staff training, and operation and maintenance, healthcare project organizations are able to make the best decisions and hereby control quality, time and expenses.

The result? Better healthcare facilities at a lower construction and operation cost


Co-creation - benefits

  • Secures a common understanding of a healthcare project

  • Provides an overview of the whole project

  • Makes it possible to develop, experience and adjust the project across professions and stakeholders in the pre-construction phases

  • Allows stakeholders to engage in co-creation

  • Provides security regarding project quality, cost and time

  • Validates adjustments and reviews that are made before and during construction processes

  • Makes it possible to train and educate staff and run wayfinding sessions

  • Reduces design and construction errors

  • Saves up to 20 % of the total construction and Facility management costs by employing virtual reality 1:1 scale models

  • Simplifies, involves and optimizes processes and results in better overall project economy


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Large Norwegian Healthcare project uses VR Studio

SUS2023 is a 100.000 Sq m expansion of Stavanger Universetssjukehus in Norway. The project organization uses Epiito’s VR solutions for planning, construction and staff training.   

"The process of planning and detailing the rooms together with the employees becomes much better," Ove Nordstokke, project manager for ICT. 



Epiito provides VR Studio for Norwegian Healthcare expansion

SUS2023 is a 100.000 Sq m expansion of Stavanger Universetssjukehus in Norway. The project organization uses Epiito’s VR solutions for planning, construction and staff training.    

The project for the construction of a new university hospital in Stavanger (SUS2023) utilizes new technological solutions. One of these solutions is Epiito’s VR Studio (a CAVE solution) which enables stakeholders such as AEC-professionals, healthcare professionals and patients/patient group representatives to co-create and experience the new hospital building before it is finished.

Ove Nordstokke, project manager for ICT and a key person for the use of the 3D studio, says that it serves as an experience center. “When you have meetings, the studio gives you an opportunity to go inside and see how the building will look. A 3D image of the room is set on three big screens and with 3D glasses you can walk around the rooms and see how the equipment, furniture and anything needed in the room are located in relation to each other.”  

Digital solutions

Kari Gro Johanson, Project Director for SUS2023 and states that the use of the VR Studio is part of the plan to be a digital project, focusing on technological solutions. “The 3D studio is just one of several measures to digitize the project. We are planning implementation of digital solutions that will make paper drawings redundant and unnecessary. We have employed a personal person in charge of the digital interaction.”

The project organization were inspired to use VR as part of the process during a study trip to Aalborg University Hospital, that has acquired a corresponding VR studio, making it possible to cooperate and exchange experiences between Norway and Denmark. SUS2023's studio was established in collaboration with the architects from Nordic COWI, who also benefited from using 3D studio in their work.

More opportunities

VR studio allows projects managers and advisors to discover issues that have to be dealt with much earlier in the process. Details that traditionally come later in a project can be discussed with employees, and put up a proposal in the model.

"In Aalborg, for example, they had a big discussion about whether there should be windows in the doors into the patient room. Such questions can be discussed with the users along the way, so when we get started knowing both we and the employees how it will look and that it will work optimally. The process of planning and detailing the rooms together with the employees becomes much better," Nordstokke explains.

Gaming Technology

In a somewhat longer term SUS2023 plans to use VR studio to educate employees in the use of the building. “Using a combination of gaming technology and VR, it is possible to give employees different challenges, such as finding or locating departments. That way, the employees will be able to get to know the building before they move in," Nordstokkec concludes.


SUS2023 is under development in Stavanger, Norway. The 100.000 sqm. Expansion project will become a neighbor to The University of Stavanger and will open in 2023.    

Find out more about SUS2023 (In Norwegian)

Text and photographs c/o Sjukhusbygg

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New North Zealand Hospital -
A glimpse of the future

New North Zealand Hospital by Herzog & de Meuron and Vilhelm Lauritzen Architects sets a new standard for healthCare design. The project organization is using Epiito Virtual Reality technology to create a more transparent, inclusive process, reduce construction errors, prepare for operation, and staff training.


Epiito Virtual Reality technology used for 112.000 m2 healthcare project

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Functionality and healing architecture is combined at New North Zealand Hospital designed by Herzog & de Meuron and Vilhelm Lauritzen Architects designed. The project organization is using Epiito Virtual Reality technology to create a more transparent, inclusive process, reduce construction errors, prepare for operation, and staff training.


A 1:1 glimpse of the future

In early project phases Virtual Reality is used to validate design proposals by running user involvement sessions, and generate a common understanding between designers and users. Epiito Virtual Reality solutions allow stakeholders to walk inside a 1:1 prototype of the future hospital and test flows, wayfinding and specific work procedures, long before the first sod has even been turned. 

"Our ambition is to provide New North Zealand Hospital with a building that facilitates active exchange between the staff, patients, and visitors. Virtual Reality allows this same spirit of communication to resolve the complex planning issues that are key to this project's success," says Jason Frantzen, Partner in Charge, Herzog & de Meuron"

Epiito co-creation software allows architects in Basel and Copenhagen to run real-time digital development sessions and user participation processes with stakeholders located in North Zealand. 


Eliminates costly errors

Sune From, Project Director, New North Zealand Hospital, thinks Virtual Reality is an excellent tool. 

“When it comes to complex construction projects such as the hospital in North Zealand, Virtual Reality makes a good sense. It is an excellent communication tool as it opens the project on a 1:1 level. We can never provide guarantees in construction, but by using Virtual Rality we increase our chances of avoiding costly errors. As the awarding authority, we can also use the technology in order to prepare contractors to undertake construction projects for us"

Once up and running, the Virtual Reality technology can be used for training medical staff employees, service and maintenance personnel, and Facility Management. 

Find out more at


  • Project: New North Zealand Hospital

  • Client: The Capital Region of Denmark

  • Cost: Approx. 6.8 billion EUR

  • Size: 112.500 m2

  • Architects: Herzog & de Meuron and Vilhelm Lauritzen Architects

  • Planned opening: 2021

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Panum Laboratories -
Translating the ideas…

Laboratory renovation is complex, and it is crucial that advisors clearly communicate their ideas to health staff and researchers. Epiito’s VR STUDIO ensures that the ideas of the AEC professionals are not lost in translation at the Faculty of Health and Medical Sciences at the University of Copenhagen.


Virtual user involvement secures health care investments

The Faculty of Health and Medical Sciences at the University of Copenhagen is investing heavily in the modernization of the Panum Building that houses numerous courses within the field of healthCare, medicine, environmental chemistry, molecular biomedicine and parasitology. The renovation of Panum includes an extremely complicated interplay between installations, compound parts, and advanced fixtures. At the same time, the input from several AEC advisors must be coordinated, while the needs of user groups should be met.

Even with competent advisors and firm management from The University of Copenhagen there are many potential sources of error. Errors that can significantly increase the cost of the renovation project - whether the errors are due to the lack of coordination of the building's technical installations or lack of understanding of user needs. Or, as is often the case in this type of renovation projects, because the future users have difficulty understanding the drawings and technical plans of the AEC professionals. Therefore, communication, coordination, and mediating user involvement input are some of the key factors with a decisive impact on the project's successful fulfilment.


VR STUDIO as a communication tool

At Panum, project managers, advisors, health care professionals, university staff use VR STUDIO to test space and quality assure the drawings of AEC professionals. Gert Pedersen, Project Manager, Campus Service Sund, says

“At our user meetings, we use a lot of resources to secure that the worlds of advisors and users meet. If sessions in VR Studio can save our team just two meetings while lincreasing communication between advisors, users and builders, I see many advantages in using VR Studio. The projects get better while we save money and personnel resources.”


  • Project: Panum – Laboratory renovation at The University of Copenhagen

  • Client: The Danish Building and Property Agency

  • Size: 8.250 m2

  • Advisor: MOE Engineers

  • Subadvisors: Aarhus Architects and Mikkelsen Architects

  • Delivery: 2018

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New University Hospital Aalborg -
Creating a healthcare hub

Designing a new hospital is by no means an easy task. New University Hospital Aalborg covers 170.000 square meters in order to supply basic treatment in the local area as well as highly specialized treatment of all citizens in the Region. The successful outcome requires focus, coordination, knowledge sharing, and inclusive communication. Epiito’s VR Studio helps the project organization to a successful building project - and will also play a significant part once the hospital is up and running. 

State of the art health care facilities 

With a total area of approx. 170.000 m2 the New University Hospital Aalborg is an ambitious project. The aim is to create one of Denmark’s leading hospitals know for state of the art research, education, development, and patient treatment.   

Like every other hospital building project the New University Hospital in Aalborg is an extremely complicated and resource-intensive project. Luckily public clients in Denmark can rely on skilled and experienced advisors that understand - and are able honour - comprehensive logistics, functionality and healing architecture requirements in one integrated solution. But even with a team of acknowledged experts there is a great demand for information exchange, coordination and quality assurance in the design and building phases. 


First Danish healthcare project to use VR 

In order to optimize the design and building process the client organization behind The New University Hospital in Aalborg became the first in Denmark to use VR Studio to ensure knowledge sharing and quality assurance. 

The value-creating possibilities are endless, and potentials include co-creation, user involvement, quality assurance, coordination, quality control, wayfinding, deployment, and involvement of authorities and citizens. When the hospital opens, VR STUDIO can be used for staff training and facility management.   

Region Nordjylland (The North Denmark Region) is the building authority at the New University Hospital Aalborg, which is expected to open in 2020.

Find out more at


  • Project: The New University Hospital Aalborg

  • Client: The North Denmark Region

  • Advisors: Consortium Indigo / Coordinating contractor/consortium
    Århus Arkitekterne A/S, Creo Arkitekter A/S, Schmidt Hammer Lassen Architects K/S, NNE Pharmaplan A/S, Royal Haskoning, Oluf Jørgensen A/S and Brix & Kamp A/S

  • Consortium members/sub-contractors
    Norconsult A/S, Implement Consulting Group A/S, Arkitekterne Bjørk & Maigaard ApS, Kirstine Jensens Tegnestue

  • Area: 170.000 m2

  • Delivery date: 2020